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Accelerating Innovation: Improving the Process of Product Development by Marvin L. Patterson
Patterson re-iterates many commonly understood program management principles here, but he also launches a very perceptive discussion of knowledge work as an “information factory“ in which information can and should be treated as physical products are in a normal factory. Concepts that can productively be applied include the value of Work In Process, total cycle times, and the cycle time reduction model used by Toyota to increase productivity. A must-read chapter for anyone managing knowledge work!